Introduction
Are you someone looking for tools to build your online branded communities?
If yes, then we have a tool named Tribe that can solve all your problems and allows businesses to build online communities that serve their customers. It’s a fantastic platform for everyone seeking customization, be it an individual or a company. This application contains more than 10,000 communities and aims to connect customers
and followers.
Because of the growth in technology, companies can now use various channels- email, social media, and search engines. While it is hard to build a virtual community, you can use tools and websites to help you do so.
A tool review of the Tribe community platform can help businesses communicate better with various employees and clients. Customers and business owners can interact through the Internet Platform.
Let’s learn about this application in detail.
Tribe – What is it?
The Tribe is a community platform that is on a mission to build and empower a community that is unique in its way. Companies that used this platform could customize their platform using the app ecosystem and block-based builder that offer third-party integration and tools to attach products and websites to the community.
You can get customization into the tribe dashboard & drive customer success and customer relationships, and improve retention with branded communities backed up by human interaction.
Companies prefer the Tribe community platform because it’s a fully customizable community platform for connecting, engaging, and retaining customers.
It is best for its customization and can incorporate products and integrate third-party tools.
Empower your customers to help peers, and enable them to find solutions from a robust knowledge base, collect feedback, participate in the creation, and keep them updated with your company.
Specification of Tribe
- Deployment – Cloud Based
- Tribe Pricing Plans– It offers Monthly, Yearly plans
- Platform– Mobile Support
- Desktop Platforms- Web App, Windows, Mac
- Mobile Platforms- Android, iOS
- Language Support– English, German, and Hindi.
Tribe Dashboard
Here’s how the dashboard of Tribe looks-
Step 1- Let’s log in to the Tribe platform by clicking the Login Button.
After Clicking On the Login button, enter your registered email ID with a Tribe to log in to create your tribe. After entering the ID, click the continue button to move forward.
Step 2- After entering the email and clicking continue, you will receive a magical 6-digit code in your mailbox to confirm your login.
After entering the 6-digit verification code, you can click on the continue button to proceed.
Step 3- After successfully entering the code, the site will redirect you to the 3rd screen requesting you to create your tribe. Click on the “create your tribe” button and create your tribe.
Step 4- Once you click Create Tribe button, then the screen attached below will display in front of you!
Now, you can get started & create a community today! Or book the demo in case of doubts about how to use the dashboard!
Then you can start by personalizing your Tribe Dashboard with the help of various aspects of the site-
1. Community
Under the Community tab, you can create a robust community of people to learn, share and build relations. This platform allows you to utilize features to customize your business needs and tailormade quality that fits your community needs.
And these features mainly include custom domain, member profile, groups, activity streams, topics, gamification, and moderation.
2. Customization
Under the Customisation Tab, you will help- create a community experience and embed components to your community by adding topics, groups, and discussions about your product and website.
Here you can customize the look and feel of your community as per the client’s brand guidelines. The customization feature provided here is the touchpoint in the user journey.
3. Knowledge Base
With a robust knowledge base, your customers can find solutions to problems and help each other.
4. Feedback and Communication Tool
Engage customers in discussions, educate them, collect their feedback, and keep them up-to-date.
Key Features
You can build a fully customized and user-focused community site with the Tribe interface! The tribe is a powerful community platform providing access to various helpful apps, embeddable widgets, and API integration. Let’s look at the tabs- that cover features in the various mediums, apps, customers, and pricing.
The tribe platform offers you features such as-
- A Platform for Community
The platform lets you fully customize the look and feel of the community. Choose and showcase community components, specifically as you wanted. They can be customized according to your preferences. - Make the Use of App Store
You can enhance your community with an App Store that offers extensions and integrations. You can automate your community and integrate built-in apps. - Embeddable
By embedding the community, you can transform the engaging social spaces for your static website and apps. In addition to embedding Spaces, member directories, and entire communities, Tribe also supports the integration of Facebook. - Gamification
Engage users through badges, points, and leaderboards. Improve the quality of contributions in your community by encouraging healthy competition. - Integration
Integrate online communities seamlessly into your workflow, and integrate webhooks, and APIs to create robust data flows. - Spaces
Provide users with the ability to create private spaces, priority user spaces, micro-interest groups, and more within your community. - Public/Private Access
The public access option allows you to create a community where memberships can be registered and accessed publicly or privately. Allow existing users to log in smoothly with SSO. - Notification tool
You can precisely target members by building member cohorts. Boost retention by integrating messaging apps, newsletters, emails, and in-app notifications. The Tribe app is the best platform for companies, e-commerce, and the retail sector! It is best for influencers, incubators, accelerators, old-school groups, membership associations, startups, existing forums, and consumer online services.
Additional Features
You also get additional features offered by the tribe-
- Ideation- The process of generating innovation through the creation, development, sharing, and storing ideas is possible at the Tribe platform.
- Moderation- Tribe offers you tools to moderate your content.
- Survey and feedback- You can get surveys and feedback- from the members through this platform.
- Discussion/Forums- These are online forums/groups where users can ask questions, share ideas, and share best practices.
- Content Management- Maintaining, updating, checking accuracy, and providing brand consistency for all written materials.
- Member Directory- This is an online or printable listing of members.
- Third-Party Integrations- Get third-party integration to your community for easy access and management of your members.
- Group Management- Manage the policies and members of a group of people.
- Membership Management- Tracking the personal information of individuals and families through a membership database.
- Customizable Branding- You get customizable branding options inside the tribe platform to create a community matching its brand voice and brand pallet.
- Communication management- You can easily manage communication inside the community.
- Event Management- You can easily manage events via the tribe platform. And make the most of this tool for your business events.
- Task Management- With the Tribe platform, you can easily manage tasks.
- Membership Management- You can also manage the membership of the community via the tribe platform.
- Data Security- Get data security for your application with the tribe.
- Social Media Integration- Integrations with Google Analytics, Slack,
Shopify, Telegram, Hotjar, and MailChimp are available.
- Activity Dashboard- You can add an activity dashboard to know about the activities going around you that you can also join.
- Data Import and Export- You can even import and export data using the
Tribe platform.
- Blogs- This platform lets you integrate blogs that are best for community members to read.
- Group Management- You can run virtual competitions, you can also manage the community, and managers can reward users with virtual currency.
- Notifications- Get notified about upcoming events, new launches, etc. And stay updated about community insights.
- Social Media Tagging- You can also do social media tagging to let your community befriend fellow community members of the group.
- Advertising Management- Get an advertising management feature and manage your ads under one roof.
- News Feed- Get the latest updates about group meetings, new events, upcoming activities, ongoing activities, etc.
Privacy and Security
While creating a community, Tribe addresses your privacy and security concerns. As a result, you can reap the benefits of SSL, GDPR compliance, ISO, and SOC II certifications, as well as systematic audits. With Tribe, you can get data security & customer trust via this platform.
Pricing
Here, we have listed the tribe pricing plans. The brand offers two pricing plans, and select the one that goes best with your business needs.
It shows two plans- advanced and enterprise plans. Each pricing plan has its own set of features and can choose the plan that best fits your requirement.
Here are the pricing plans available: Advanced: $599 per month & Enterprise: Contact tribe for pricing.
1st Screen- Shows the Core Features Offered by Advanced & Enterprise Plan
2nd Screen- The SSO Features Offered by Advanced & Enterprise Plan
3rd Screen- Shows the tribe features offered in the Support section for advanced or enterprise plans.
Customer Support
With Tribe, you can also get customer support from the company via Email/ Help Desk.
It will also include FAQs/forums where community members can find the answers to problems and get access to the Knowledge Base provided by Tribe. Moreover, this platform also offers you phone support as well as chat.
Pros
- The users of the Tribe apps can create a personalized feed to be educated about the topic that interests them. By following people, relevant subjects, and questions that are important to follow.
- The tribe platform has helped companies to measure community performance.
- Get incredible applications integrated into your platform via the app store offered by the tribe!
- Tribe reviews show how the users who used this platform couldn’t switch anywhere!
- Start using the tool and build communities that last.
- Get a Customization option and keep members engaged.
Cons
The only consequence of using the tribe platform is that you might get so addicted to the interfaces that you might never switch to another tool. Therefore, Tribe apps are easy to integrate into your ecosystem, so it gets easier for companies to add these to your environment.
Is Tribe For You?
With Tribe, you can build your community website as per your brand guidelines and organize the elements in your community! As a result, you can even merge your community with the website navigation bar.
Also, you can import or export facts when you need. The Tribe is a community-building platform that lets you build a community having the flexibility of layouts, header elements, and navigation options.
Whether you are a company, an e-commerce site, or a retailer, the Tribe is the best platform to use! By using this tool, brands can build human connections with customers and drive retention.
